Privacy & Billing Policies

PropertyFolio LLC (also, "PropertyFolio", "The Company", "Our") is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PropertyFolio LLC Web site and governs data collection and usage. By using the PropertyFolio LLC website, you consent to the data practices described in this statement.

Collection of your Personal Information

PropertyFolio LLC collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. PropertyFolio LLC also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by PropertyFolio LLC. This information can include your IP address, browser type, domain names, access times, and referring Web site addresses. This information is used by PropertyFolio LLC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PropertyFolio LLC Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PropertyFolio LLC public message boards, this information may be collected and used by others. Note: PropertyFolio LLC does not read any of your private online communications.

PropertyFolio LLC encourages you to review the privacy statements of Web sites you choose to link to from PropertyFolio LLC so that you can understand how those Web sites collect, use and share your information. PropertyFolio LLC is not responsible for the privacy statements or other content on Web sites outside of the PropertyFolio LLC and PropertyFolio LLC family of Web sites.

We have collected the following categories of personal information from its consumers within the last twelve (12) months:

A. Identifiers.A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.Some personal information included in this category may overlap with other categories.YES
C. Protected classification characteristics under California or federal law.Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).NO
D. Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.NO
E. Biometric information.Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.NO
F. Internet or other similar network activity.Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.YES
G. Geolocation data.Physical location or movements.NO
H. Sensory data.Audio, electronic, visual, thermal, olfactory, or similar information.NO
I. Professional or employment-related information.Current or past job history or performance evaluations.YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.NO
K. Inferences drawn from other personal information.Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.NO

Use of your Personal Information

PropertyFolio LLC collects and uses your personal information to operate the PropertyFolio LLC Web site and deliver the services you have requested. PropertyFolio LLC also uses your personally identifiable information to inform you of other products or services available from PropertyFolio LLC and its affiliates. PropertyFolio LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

PropertyFolio LLC does not sell, rent or lease its customer lists to third parties. PropertyFolio LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, PropertyFolio LLC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PropertyFolio LLC, and they are required to maintain the confidentiality of your information.

PropertyFolio LLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

PropertyFolio LLC keeps track of the Web sites and pages our customers visit within PropertyFolio LLC, in order to determine what PropertyFolio LLC services are the most popular. This data is used to deliver customized content and advertising within PropertyFolio LLC to customers whose behavior indicates that they are interested in a particular subject area.

PropertyFolio LLC Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PropertyFolio LLC or the site; (b) protect and defend the rights or property of PropertyFolio LLC; and, (c) act under exigent circumstances to protect the personal safety of users of PropertyFolio LLC, or the public.

PropertyFolio’s services are not directed at children. Users of PropertyFolio's services are required to be eighteen years or older.

Use of Cookies

The PropertyFolio LLC Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PropertyFolio LLC pages, or register withPropertyFolio LLC site or services, a cookie helps PropertyFolio LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PropertyFolio LLC Web site, the information you previously provided can be retrieved, so you can easily use the PropertyFolio LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PropertyFolio LLC services or Web sites you visit.

Security of your Personal Information

PropertyFolio LLC secures your personal information from unauthorized access, use, or disclosure. PropertyFolio LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

PropertyFolio LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. PropertyFolio LLC encourages you to periodically review this Statement to be informed of how PropertyFolio LLC is protecting your information.

Contact Information

PropertyFolio LLC welcomes your comments regarding this Statement of Privacy. If you believe that PropertyFolio LLC has not adhered to this Statement, please contact PropertyFolio LLC by contacting us via email. We will use commercially reasonable efforts to promptly determine and remedy the problem.